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General Frequently Asked Questions (FAQs)

Returns/Refunds Frequently Asked Questions (FAQs)

Shipping/Delivery Frequently Asked Questions (FAQs)


General Frequently Asked Questions (FAQs)

Returns/Refunds Frequently Asked Questions (FAQs)

Shipping/Delivery Frequently Asked Questions (FAQs)

  • Q: How long does it take to arrive?

    A: Products will take up to 3 working days (Mon-Fri) to arrive (from the point of you placing the order, to the point of you receiving the package). Some bulky items may take up to 10 working days. International (outside the U.S.) deliveries may take up to 3 or 4 weeks.

  • Q: Which couriers do you use?

    A: We use USPS for U.S. deliveries, and UPS for international deliveries.

  • Q: How much is shipping?

    A: It varies on the weight of the product and the courier.
    The shipping cost will be shown on your confirm-order page before you're asked to make a payment. Usually most packages delivered to a U.S. address will be between $10 and $50.